​These Terms and Conditions apply to all events, workshops, retreats, and sessions ("Events")

hosted by BearSoul Wellbeing.

​

1. Booking and Payment

• All bookings must be made via our designated booking system or approved direct payment method.

• A non-refundable deposit is required to secure your place for retreats.

• Final payment must be received no less than 4 weeks prior to the event date.

• BearSoul Wellbeing reserves the right to cancel your booking and retain the deposit if the full balance is not received by the due date.

2. Changes and Cancellations

• If your circumstances change after booking, please contact us as soon as possible so we can explore the best possible solution.

• Please note our cancellation policy:

  • Deposits are non-refundable.

  • Cancelled bookings with less than 8 weeks’ notice: 50% of fees paid (excluding deposit) will be refunded.

  • Cancelled bookings with less than 4 weeks’ notice: No refund will be available.

3. Ticket Transfers

• If you are unable to attend, you may transfer your ticket to someone else. Please notify BearSoul Wellbeing of the name change at least 48 hours before the Event.

4. BearSoul Wellbeing Rights

• BearSoul Wellbeing reserves the right to:

  • Cancel any booking if payment terms are not met.

  • Cancel or reschedule an Event for any reason. In such cases, you will be offered a full refund or transfer.

  • Refuse bookings at our discretion.

  • Make minor changes to the Event schedule, facilitators, or activities if necessary.

5. Participant Responsibility

• By booking, you confirm you are fit and able to participate in the planned activities (e.g. yoga, movement, meditation, walking).

• You agree to inform us of any injuries, medical conditions, or concerns before the Event.

• Participation is at your own risk. BearSoul Wellbeing is not liable for any injury, loss, or damage sustained during the Event.

6. Code of Conduct

• Respectful, mindful behaviour is expected from all attendees.

• We reserve the right to remove any participant whose behaviour is unsafe, disruptive, or inappropriate. No refund will be given in such cases.

7. Photography and Media

• We may take photographs or videos during Events for promotional purposes. Please let us know in writing if you do not wish to appear in any media.

8. Force Majeure

• BearSoul Wellbeing is not responsible for delays or cancellations due to circumstances beyond our control (e.g. extreme weather, government restrictions, illness outbreaks).